Contracts Administrator - Temporary 1 year

We ask that the successful applicants live locally and are able to attend this office location daily.\n\nFull-time hours, Monday-Friday, 8.30 am - 5pm\nFree parking available, modern offices\n£28,250 salary guide offered as a salaried fixed term contract.\n\nYour New Role\n\nWorking closely with the Sales Support Manager and wider internal teams, you will play a key part in coordinating and administering service and maintenance contracts for new and existing customers.\nThis is a busy and varied office-based role where you will act as a primary point of contact for contract customers, ensuring all service requirements, compliance standards, and maintenance schedules are managed accurately and efficiently.\n\nYou will prepare quotations, update CRM and contract systems, liaise with subcontractors, and provide clear reporting to senior stakeholders. Strong communication skills, attention to detail, and the ability to manage multiple priorities are essential. The successful applicant will ideally have recent and relevant experience of the below duties and responsibilities of the vacancy and will be able to demonstrate this upon application.\n\nKey Responsibilities\n\nPreparing quotations for new and renewed service contracts\nFollowing up quotes and updating CRM information\nProviding contract support for new installations\nMaintaining and updating contract data within internal systems\nDelivering an excellent level of customer service at all times\nCoordinating with subcontractors and updating relevant records\nManaging incoming calls and proactively contacting customers\nHandling enquiries and liaising with internal teams\nManaging shared inbox communications\nSupporting with reporting on contract performance and opportunitiesWhat You'll Need to Succeed\n\n2-3 years' experience in a customer service, account management, or sales support environment\nStrong organisational skills with excellent attention to detail\nConfident communication skills, both written and verbal\nGood working knowledge of Microsoft Office (Excel, Word, Outlook)\nAbility to manage deadlines and prioritise effectively in a fast-paced setting\nA proactive, adaptable, and solutions‑focused approach\nCommercial awareness and an understanding of customer service best practiceWorking Hours & Benefits\n\n37.5 hours per week between 8:30am and 5:00pm\nEarly finish Friday rota\nCompetitive salary of £28,250\nOn-site, office-based role\nPotential permanent role after the initial 1 year fixed contract period.\nWhat you need to do now\nIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.\nIf this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.\n\nHays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers.

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